e-know.net keeps eye on legal

Recruitment may be the new hot vertical for e-know.net's marketing and PR efforts but we're certainly keeping an eye on legal, and we're always looking to expand and refine our services. There's a good front page splash in this month's Legal Technology Insider about our latest offering to SME law firms - CRM.

Here's the original press release:

e-know.net adds CRM to hosted portfolio

Managed service and SaaS specialist e-know.net has announced the launch of a new offering for SME law firms keen to leverage client relationship management and marketing software, but wary of the levels of financial investment and IT expertise required.

CRM Plus is based around Microsoft Dynamics CRM and can be delivered in two ways: as an addition to e-know.net’s managed desktop as part of a fully outsourced solution, or on a Software as a Service basis for those firms looking only to out-task certain applications. Back-end system administration and technical support are included within the monthly subscription, which is priced at £35 per user; the underlying SQL Server platform and licenses are rolled in at no extra cost.

Consultancy days can be bundled into a wraparound package at the initial implementation stage, with e-know.net specialists able to offer hands-on assistance with any particular configuration, migration or training issues.

Nigel Redwood, e-know.net’s managing director, knows that small to medium sized law firms want to take advantage of CRM tools but are concerned about costs and the availability of the requisite IT skills in-house. “Microsoft Dynamics is a big ticket item in most SMEs’ eyes and the necessary SQL know-how is not always accessible or affordable. CRM Plus gives firms a low cost, no-risk way of bringing vital functionality into their businesses, where they can focus on managing the client rather than mastering the technology, on developing the prospect rather than draining the profits.”